ZVS makes every effort to provide you with accurate information and to obtain the
visa or visas you require for your trip, for the dates requested, in a timely manner.
However, please be aware that ZVS does not warrant any information that it provides,
and you use and rely on it at your own risk.
When ZVS returns your passport and documents, it is important that you verify that
all the visas you require for your trip have been obtained, that the visas for each
country you intend to visit are valid for the dates of your visit, and that your
passport is valid for at least six months beyond the completion of your trip. Please
note that ZVS cannot guarantee or warrant that it will be able to obtain your requested
visa or visas or obtain such visa(s) by the date you request. All requirements,
processing times, and fees are estimated based upon ZVS’ experience, may vary according
to information you provide to ZVS, the specific answers in your applications, and
are subject to change without notice.
The issuance of a visa or passport is entirely at the discretion of the issuing
authority, and each country’s immigration officials make the final entry decision
even when valid visas are held. ZVS makes no guarantees that any issuing authority
will issue any document in a timely manner and ZVS’ service fees only are for taking
reasonable actions to foster such issuance. Non-refundable tickets or reservations
should not be purchased until all necessary visas and passports for your travel
are secured. You are advised to check directly with the consulate or embassy of
each applicable country regarding all necessary visa requirements. Under all circumstances,
you (and not ZVS) are responsible for making sure that you have complied with all
necessary visa requirements.
By sending applications to ZVS for processing, you accept all of the requirements,
restrictions and limitations on liability set forth herein and specifically agree
and confirm that neither ZVS nor your travel company shall be liable to you for
any failure to comply with the necessary visa requirements for your travel, for
the action or inaction of any government body and/or for the performance by any
third party delivery company. At all times and under all circumstances, ZVS’s total
liability to you for any all claims, causes of action, liabilities and damages of
any kind shall not, in any circumstance or for any reason, exceed the lesser of
the fees actually paid by you to ZVS or $500. In no event shall ZVS be
liable to you for any indirect, special, consequential
or incidental losses or damages, including, without limitation, lost profits, or
for punitive damages, and that your sole and exclusive
remedy against ZVS for damages in connection with the failure to obtain a requested
visa or visas in a timely manner shall be the return of the ZVS service fees actually
paid by you or $500, whichever is less.